Returns & Exchanges

At Volver Records, we want you to be completely satisfied with your purchase. If your vinyl arrives damaged or doesn't meet your expectations, we offer a 30-day window for returns and exchanges to ensure your collection remains perfect.

1

Initiate Your Request

Log into your account and select the order containing the item you wish to return, or email our support team with your order number and reason for return.

2

Package Your Items

Carefully pack the record in its original specialized mailer, ensuring the vinyl is secured to prevent warping or sleeve damage during transit.

3

Ship to Volver

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your return authorization.

4

Receive Refund or Credit

Once our team inspects the item for quality, we will process your refund to the original payment method or issue store credit within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing